SHIPPING AND DELIVERY

Delivery of goods is based on a per item basis, all delivery cost are shown on the item page.
Items will be dispatched by Royal Mail and will be delivered in 7-10 working days.
Shipping is only to Main Land UK for International Shipping please contact us.

RETURNING UNWANTED GOODS

Goods that have been ordered in error or are not as expected, may be returned within 7 days of receipt, subject to a 15% handling charge.
The returning of goods will be entirely at the customers own cost and responsibility. We will not be held responsible for packages that go missing when they are being returned to us.
All orders that are to be returned, must have the authorisation of The Rochester Armoury 
prior to them being sent.
The following items will not be eligible for return:-

1. Goods that are given free or as part of an offer
2. Goods that have been used
3. Goods that are not in the original packaging

Goods must be returned to:

The Rochester Armoury
2b Crow Lane
Rochester
Kent
ME1 1RF

CANCELLATION

You have the right to cancel the contract at any time up to 10 days after you receive the goods (see below).
To exercise your right of cancellation, you must give written notice to The Rochester Armoury by hand, post or our website, giving details of the goods ordered and (where appropriate) their delivery. Notification by phone is not sufficient.
Except in the case of faulty or misdescribed goods, if you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to The Rochester Armoury at your own cost. The goods must be returned to the address shown above. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit. In the case of faulty or misdescribed goods The Rochester Armoury shall, either collect the goods from you or ask you to return the goods to The Rochester Armoury in accordance with The Rochester Armoury's Returns procedure
Once you have notified The Rochester Armoury that you are cancelling the contract, The Rochester Armoury will refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods.
Except in the case of faulty or misdescribed goods, if you do not return the goods as required, the Supplier may charge you a sum not exceeding the direct costs of recovering the goods.